Last updated: January 20, 2020
Urbanetic is committed to ensuring that all personal data collected and processed, whether or not through manually, digitally and through Urbanetics’s applications, including but not limited to this website, and other websites operated by Urbanetic, are handled and used in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance and the General Data Protection Regulation.
CHANGING OUR POLICY
PERSONAL DATA COLLECTED AND HELD
In order to provide better services to you, we may collect personal data, or personal information, from you when you attend our functions, use our services, register with us or communicate with us. We may also be in possession with your personal data vis third party sources to whom you have shared your data. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
The types of information held by Urbanetic are basic contact details (such as name, job title, company name, address, email, telephone and fax numbers), a record of our contact with you and your areas of interest (such as sectors, events and publications).
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
MAIN PURPOSES OF COLLECTING AND KEEPING PERSONAL DATA
The main purposes for which personal data are kept and used by Urbanetic include:
a. to provide services or information to facilitate companies to set up or expand their business operations;
b. to mail communications, publications and invitations, as selected or requested by you, or as we may consider to be relevant to you;
c. to measure the success of specific campaigns and for general market research;
d. for registration for events;
e. to process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested);
f. to verify your identity and obtain additional information when your account transacts in fiat currencies for ‘know-your-client’ purposes;
g. for recruitment; and
h. for billing and invoicing of products and services
You may choose not to receive (‘opt-out’ of) any or all marketing messages from Urbanetic at any time. You may do this by [logging into the Applications and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you] or by contacting us at [firstname.lastname@example.org].
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
PRIVACY OF PERSONAL DATA
The data collected will be kept in confidence and will only be used for the purposes for which we collected it. Urbanetic will not divulge or sell your personal data to external parties for their own purpose.
Notwithstanding the above paragraph, Urbanetic may release your information without your knowledge or consent, where there is required or permitted by law, when we believe such release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
Where we use agents, contractors and personnel who provide services to Urbanetic (for example, to those agencies engaged by Urbanetic to administer the distribution of materials), we may transfer your personal data to them.
We may also collect data for quantitative analysis, marketing, advertising, development, data analysis, demand analysis, liveability, cross device capabilities or other uses. Such data will be anonymised before processing and will not affect your use of Urbanetic products in any way.
SECURITY AND RETENTION OF PERSONAL DATA
Only authorised personnel will have access to, custody of and the means of using the personal data Urbanetic collects from you. Urbanetic is sensitive to your rights and promotes a privacy-aware culture that respects you and your rights.
We will use reasonable endeavours to procure from any third parties who are engaged by Urbanetic, and who will, in the due course of their engagement, have access to any of the personal data that Urbanetic has access to, to be bound by the same terms as Urbanetic, as is set out here.
Data captured on-line or via the Applications are retained on Urbanetic’s servers. Storage on our server is protected in accordance with the requirements of the Government of Singapore, which protects against unauthorised or accidental access, processing, erasure or other use.
Urbanetic retains personal data so long as the data are still required for the purposes mentioned above.
ACCESS TO AND CORRECTION OF PERSONAL DATA
An individual may request access to his personal data held by Urbanetic pursuant to the Personal Data (Privacy) Ordinance. A charge may be imposed to cover the cost of photocopying personal data at the rate as approved by the relevant government agencies. In addition, an individual may also request for correction of his personal data held by Urbanetic if he considers the data to be inaccurate.
Data correction or request for data access may be made in writing by post to Urbanetic’s registered address at 231, Mountbatten Road, Block D, #01-05 Mountbatten Centre, Singapore – 397999 , or by email at [email@example.com].
YOUR LEGAL RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION
You have the right to:
a. Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
b. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
c. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
d. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
e. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
If you want us to establish the data’s accuracy.
Where our use of the data is unlawful but you do not want us to erase it.
Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
g. Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.